FAQ's

There are two types of JioKrishi IoT devices:

1. JioKawach: This device includes 8 sensors — Soil Moisture, Soil Temperature, Soil EC (Electrical Conductivity), Leaf Wetness, Leaf Temperature, Ambient Temperature, Humidity, and Rainfall.

2. JioNetra: This device includes 3 sensors — Soil Moisture, Soil Temperature, and Soil EC.

The JioKrishi IoT AWS device offers the following salient features:

1. IP67 rated: Resistant to dust, water, and regular wear and tear.
2. Solar-powered: Easy-to-install, DIY-friendly device.
3. Built-in IoT sensors: Collects data on soil, weather, and crops.
4. Sensor compatibility: Supports multiple types of soil sensors.
5. Advanced soil moisture sensing: Uses TDR (Time-Domain Reflectometry) technology for accurate readings, even in varying soil salinity conditions.

There are a total of 8 types of sensors that come with JioKrishi IoT devices. These are categorized into two groups:

A. Above-ground sensors:

1. Ambient Temperature
2. Relative Humidity
3. Rainfall
4. Leaf Wetness
5. Leaf Temperature

B. Below-ground sensors:

1. Soil Moisture
2. Soil Temperature
3. Soil Electrical Conductivity (Soil EC)

By default, our device comes with 1 soil moisture sensor. However, our device is compatible with 2 soil moisture sensors. Hence, farmers would have the option to buy 1 additional soil moisture sensor.

For an aerial distance of up to 2 km, a single set of above-the-soil sensors is sufficient, as environmental conditions remain relatively uniform over that range. However, the number of below-the-soil sensors required depends on the variability of the soil profile and the types of irrigation used.

If there is significant variation in soil conditions or irrigation methods, the farm should be divided into sub-farms. Each sub-farm should have its own set of below-the-soil sensors to ensure accurate and localized advisories.

Based on these factors, you can determine the number of sensors required for your farm.

We offer two types of IoT devices:

1. IoT device with all sensors: Includes both above-the-soil sensors (e.g., temperature, humidity, rainfall, dew point) and below-the-soil sensors (e.g., soil moisture, soil EC, soil temperature).

2. IoT device with soil sensors only: Includes only the below-the-soil sensors, which measure soil moisture, soil EC, and soil temperature.

ET-based irrigation alerts are calculated using evapotranspiration (ET), which is the combined effect of water evaporation from the soil surface and transpiration from plants. These alerts estimate the water requirement of crops based on environmental factors such as temperature, humidity, solar radiation, and wind speed.

In contrast, soil sensor-based irrigation alerts rely on sensors embedded in the soil to directly measure soil moisture levels. When the moisture content drops below a predefined threshold, an alert is triggered to initiate irrigation.

In summary:

• ET-based alerts: Indirect, based on environmental conditions.
• Soil sensor-based alerts: Direct, based on actual soil moisture data.

Soil EC is measured in dS/m (deci-Siemens/m).

Soil moisture is measured in % VWC (Volumetric Water Content) unit.

If the soil across the farm is not uniform, then the farm needs to be divided into sub-farms, and individual IoT devices with Soil Sensors need to be installed in each sub-farm to get accurate readings.

The Price of the JioKawach device is INR 47K (Inclusive GST) for a single soil sensor-based device and INR 52.5K (Inclusive GST) for a double soil sensor-based device. The subscription charge for IoT services is INR 2359/- (including GST) for 12 months which needs renewal annually.

The Price of the JioNetra device is Rs. 22,770/- (Inclusive GST). This cost included Rs. 1,770/- of annual Subscription Charges. Farmers have to renew the annual connection charge from 2nd year onwards to keep their subscription active.

If you're interested in purchasing a JioKrishi IoT device, you have the following options:

1. Call Sales Support: Contact the IoT Customer Care Number. A JioKrishi representative will assist you with the purchase process.

2. Order via the JioKrishi App: Open the app and tap on the 'Request Call Back' button under the IoT Plan. A JioKrishi representative will reach out to you shortly.

3. Purchase from an Authorized Channel Partner: You can also buy the device from a JioKrishi-authorized distributor. These partners are trained and authorized to sell and support JioKrishi products.

We deliver to all the primary pin codes across the country. To know the delivery service availability at your place, please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com

Delivery charges vary for different locations and are applicable if the order value is below a certain amount. To check if your order qualifies for free delivery, please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com

The delivery hours will vary from city to city and depend on the availability of the product suppliers.

We try to prepare & ship your product on priority. The standard time for delivery varies for different locations selected. It takes a maximum of 4 weeks after the order confirmation along with 100% payment. But still, if you have any queries, please call on (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com

Please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com, and the team will assist you with the requested changes.

Please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com, and the team will assist you with the requested changes.

Please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com, and the team will assist you with the requested changes.

Please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com, and the team will assist you with the requested changes.

You can buy a minimum of 1 IoT device. Please call (IoT Customer Care Number) or WhatsApp at +91-60001 60001 or send an email to JioKrishi.sales@ril.com, and the team will assist you with the requested changes.

Yes, as an existing customer, you can map the other 4 plots. The plot where the IoT device is installed will be considered a “Host Plot”, and the other mapped 4 plots will be considered as “Vicinity” plots. The sensor data above the soil (i.e., Ambient Temperature, Rainfall, Humidity, etc.) can be used in the alerts model of 4 vicinity plots.

Yes, Pro subscription charges are to be paid to subscribe for all vicinity plots.

Yes, an annual subscription renewal is required for all paid plans starting from the second year. The subscription charges for various plans are as follows:

• IoT Plan for JioKawach device: ₹2,359 per annum • IoT Plan for JioNetra device: ₹1,770 per annum • Pro Plan: ₹999 per annum (Quarterly and half-yearly plans are also available)

If you purchase the product from the Jio store, you will receive a physical bill receipt. However, for all online purchases, a digital soft copy of the receipt will be sent to your email.

Yes, a hard copy of the warranty card is included in the box.

We accept orders with 100% advance payment only.

We accept orders with 100% advance payment only.

We provide free demo recordings and tutorials to help you understand the product and its overall solution functionality. However, please note that we do not offer any free trials/ demos for testing at your farm.

A standard delivery process is in place and will ensure fast shipping on existing customer PIN code

The JioKrishi IoT device requires minimal maintenance. The key maintenance tasks involve periodic cleaning to ensure optimal performance:

1. Cleaning the solar panel: Wipe the surface with a clean cloth every 2 months or whenever there is a noticeable buildup of dust.

2. Cleaning the rain gauge: Clean the cone of the rain gauge with a cloth and remove any debris that may have accumulated.

For any additional assistance or servicing needs, please contact our support at +91-60001 60001.

Extra precautions are necessary during the harvesting and land preparation stage. It is essential to ensure that none of the devices or sensors are physically damaged, and cables and wires are not cut or harmed, including the data logger. When removing the sensors during the harvesting and land preparation stage, please make sure to take special care with the soil moisture sensor and leaf wetness sensor. Carefully remove them from the soil and canopy, respectively, and place them on the data logger. Secure them with a zip tie and cover them with a plastic cover.

There are three different Krishi Pro plans : Plan of 3 months for Rs 499, Plan of 6 months for Rs 699, Plan of 12 months for Rs 999.

Yes. You can enjoy benefits of Krishi Pro plan for 30 days for FREE.

You can purchase the Pro subscription plan through the Krishi app in the following ways:

1. If you do not have any active subscriptions:

   • Go to the SmartFarms page.
   • Click on the Pro banner to purchase the Pro subscription.

2. If you already have active subscriptions:

   • Open the Hamburger Menu in the app.
   • Select Krishi Pro Plans.
   • Click on the Pro banner to proceed with the purchase.

3. Customer Support:

   • You can also call or WhatsApp us on our customer support number, and our team will guide you through the subscription process.

To switch plan, please call or WhatsApp us. We will be happy to help you.

For purchase of IoT device, please call or WhatsApp us. We will be happy to upgrade your plan.

Soil Moisture is calculated using total Evapotranspiration (ET) loss, maximum root zone depth and water holding of soil.

Evapotranspiration (ET) is the process by which water moves from the land to the atmosphere – via Evaporation (from soil surface and leaf surfaces) and via Transpiration (through the plant). The ET- based alert is sent when the Soil moisture value drops from Optimum to Stress zone. Using the farmer’s irrigation details (i.e water input, last irrigation date, irrigation time) and ET loss (i.e. water output), JioKrishi calculates the actual water available and triggers the irrigation alert at the right time. Hence, it is very important that farmers should provide last irrigation date to receive accurate ET based irrigation alert.

JioKrishi is the Agritech platform by Jio, aimed at transforming Indian agriculture through the adoption of digital technologies. It focuses on making farming more efficient, data-driven, and collaborative, ultimately helping farmers improve their livelihoods.

JioKrishi leverages data-backed farming by monitoring crop, soil, and weather parameters at a hyperlocal level. Using data intelligence, it provides timely insights that help farmers make informed decisions, reduce crop damage, and increase yield.

The solution includes:

• Field-specific personalized farm alerts
• Direct access to crop experts
• A knowledge library with best practices for various crops
• Educational videos, news, and articles
• A daily farm activity tracker

JioKrishi offers a wide range of features designed to support farmers through data-driven insights and digital tools:

• Precision JioKrishi Alerts – Personalized, data-backed advisories for your farm • Custom Alerts – Set up alerts based on specific needs and preferences • Input Marketplace – Purchase quality agricultural inputs like seeds, fertilizers, and pesticides with seamless doorstep delivery • Produce Marketplace – Sell farm produce such as cereals and lentils through a real-time digital platform • Crop Calendar – View crop-specific timelines and management practices • Weather Forecast – Receive hyperlocal weather updates for your farm location • Community – Engage with interactive content like videos, quizzes, and discussions • Ask an Expert – Get direct answers and guidance from agricultural experts • Farm Activity & Expense Management – Track daily tasks, input usage, and farming expenses

The JioKrishi app can be used by three types of users:

1. Basic Users: These are newly onboarded users who have not purchased an IoT device, subscription plan, or added a farm to their account. They have access to the basic features of the app.

2. IoT Users: These users have purchased and installed a JioKrishi IoT device on their farm, along with an active subscription. They have also added Smart Farms in the app to receive sensor-based data and advisories.

3. Pro Users: These users have subscribed to a Pro plan to receive smart advisories through the app, without installing an IoT device. They must also have added Smart Farms in the app to receive location-specific insights.

A Basic User in the JioKrishi app can access the following features:

• Input Marketplace – Purchase quality agricultural inputs like seeds, fertilizers, and pesticides with seamless home delivery • Produce Marketplace* – Sell farm produce (e.g., lentils, cereals) through a digital, real-time platform • Crop Calendar – View schedules for intercultural operations and timelines for individual crops • Weather Forecast – Get weather updates based on the device’s geolocation • Community Section – Unlimited access to:

• Package of Practices (PoP) for all available crops
• Informative Videos
• Interactive Quizzes • Ask Expert – Get real-time support and query resolution from crop experts

*Note: Location-based services are available only in selected regions.

There are two types of Krishi plans: - (a) Krishi IoT Plan & (b) Krishi Pro Plan

Krishi Iot is the premium plan of JioKrishi. Farmers opting for this plan need to install agri-IoT devices at their farms. The agri-Iot devices are equipped with multiple sensors and collect real-time field data on vital parameters related to soil, weather, and crops. Data collected from these installed sensors are used to generate irrigation alerts, nutrient alerts, pest & disease forewarnings, and action-based weather alerts.

A user subscribed to the IoT Plan will receive the following advanced agri-alerts based on real-time data from the installed IoT device on their farm:

• Irrigation Alerts – Timely notifications about the right amount of irrigation required at different crop growth stages. • Disease & Pest Forewarning – Early warnings about potential pest or disease outbreaks along with recommended crop protection measures. • Nutrition Alerts – Precise and timely alerts for applying the right fertilizers in the correct quantity based on crop needs. • Weather Alerts – Notifications about upcoming adverse weather conditions with suggested preventive actions.

In addition to these alerts, IoT Plan users also get access to the following features: • Farm Activity and Expense Management • Package of Practices (PoP) • Crop Calendar • Shorts/Videos • Ask Expert – Raise crop-related queries and get expert solutions

JioKrishi Pro assists in your farming with smart precision advisory. Get timely alerts on ET-based irrigation, pest and disease management, weather forecasts, and nutrition inputs along with efficient farm management. Additionally, users can access free features such as farm activity and expense management, package of practices, crop calendar, shorts/videos, and the 'Ask Expert' section for crop-related query resolution.

A Pro Plan subscriber can access sensor-less JioKrishi alerts: • Irrigation Alerts: Based on evapotranspiration models. • Disease & Pest Forewarning: Early prediction with control measures. • Nutrition Alerts: Timely fertilizer recommendations. • Weather Alerts: Warnings on adverse weather events. Users also get access to features like farm activity & expense tracking, package of practices, crop calendar, videos, and expert query resolution.

• IoT Plan includes physical sensor installation on farms for real-time data collection. • Pro Plan is hardware-agnostic and provides virtual advisory without physical sensors. • Irrigation alerts in IoT are based on actual soil moisture; in Pro, based on ET models. • IoT provides more granular, real-time insights, while Pro offers advisory through predictive models.

The JioKrishi App supports Android devices with OS versions ranging from v6 to v14.

1. Download the app from Google Play Store: https://play.google.com/store/apps/details?id=com.rws.krishi
2. Select your preferred language.
3. Enter your mobile number to receive OTP.
4. Submit the OTP (auto-fetched or enter manually).
5. Grant location and notification permissions (if needed).
6. Select a crop and provide related details.
7. Start using the JioKrishi App.

The app supports 6 languages: Marathi, Gujarati, Hindi, Telugu, Kannada, and English.

Users can add a maximum of 10 crops when purchasing IoT or Pro subscriptions.

You can log into the JioKrishi App on up to 5 devices using your credentials.

Currently, plots/crops cannot be deleted from within the app. Please call or WhatsApp +91-60001 60001 to request removal.

At present, account deletion is not available via the app. Call or WhatsApp +91-60001 60001 to submit a deletion request.

✅ 100% Quality Products – Ensuring top-notch quality for all your farming needs. 🌱 Personalized Recommendations – Get product suggestions tailored to your preferred crops. 🚀 Fastest Delivery – Receive your orders quickly and efficiently.

You can see different prices for the same product as it has been listed by more than one seller at different prices.

An item is marked as “out-of-stock" if it is temporarily unavailable with the seller.

An item may be out-of-stock with a specific seller. However, you can place an order for the same product from other sellers if it’s available with them.

To place an order, follow the given steps:

. Login to JioKrishi App and go to Bazaar section. . Browse the products by category/sub-category, or you can also search for the product from the Search bar. . Select the product you’d like to buy. . Click on “Buy Now” or “Add to Cart” for adding more products. . Confirm the quantity and packaging size. . Add the address for delivery. . Click on “Place Order”

Congratulations! You have successfully placed the order.

Yes, you can place orders from multiple sellers in a single order.

Follow the given steps given to add a new address:

. Login to JioKrishi App. . Click on “Addresses” from Menu. . Click on “Add new address” button. . Adjust the pin on the map to confirm your Google location. . Add the remaining fields to complete your address. . Click on Save.

You will receive an app notification and an SMS confirming your successful order placement. You can also check the status of your order in the “Orders” section of your JioKrishi App.

Click on “Orders” from Menu and click any order in the “Processing” tab. When the order’s status is “Pending for Delivery”, you can see an expected delivery time by clicking on that order.

To download the order receipt, follow the given steps:

. Go to the “Orders” section on your JioKrishi App. . Go to the order for which you want to download the order receipt. . Click on the “Download Order Receipt” button at the bottom of this page.

The purchase code is a unique code which is available on the order details page of an order that are “Pending For Delivery”. You need to share this code after collecting your order.

You can pay directly to the delivery partner after collecting your order.

We recommend you to collect your order within the given timeframe as it’s difficult for the seller to hold the order for longer. Though, you can pick up your order by visiting the seller’s shop after the pick-up period is over only if products are still available with him. You can contact the seller to confirm the availability of the products.

The different status of orders are as follows: • Pending For Delivery: The order has been successfully placed by you and will be delivered to you on the estimated delivery date. • Delivered: The order has been successfully delivered to your doorstep. • Order Cancelled: The order was cancelled by you.

If delivery of your order gets delayed, please check your messages and app notifications for the latest timeframe for the delivery of your order.

You can cancel your order with these simple steps:

• Log in to JioKrishi App. • Go to Orders. • Go to the order you want to cancel. • Click on “Cancel order”. • Select the products for which you wish to cancel the order. • Select the reason for cancellation.

You’re done. You’ll get an in-app notification and an SMS confirming the cancellation request for the selected products.